Terms of service

These terms govern your use of Sylk Marketing Manager, provided by Sylk Tech Ltd. By creating an account you agree to them on behalf of your organisation.

The service

The service analyses your marketing data, proposes a strategy and plans, drafts work, and carries out actions only after an authorised member of your organisation approves them. You remain responsible for what you approve.

Your data

You own your data. We process it to provide the service as described in our privacy policy, and act as your processor for personal data about your own customers.

Acceptable use

You must not use the service to send unlawful or unsolicited messages, to publish fake reviews or endorsements, or to break the terms of platforms you connect.

Figures and advice

Figures are labelled as measured, estimated or benchmark. Estimates and benchmarks come from third parties and may be inaccurate. The service does not give legal or financial advice.

Fees and cancellation

Paid plans are billed monthly in advance and can be cancelled at any time from the billing page.

Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise our total liability is limited to the fees you paid in the 12 months before the claim.

Law

These terms are governed by the law of England and Wales.